The Professional Standards Bureau is comprised of several units: the Internal Affairs Unit, the Accreditation Unit, and Body-Worn Camera Unit. The primary responsibility of the Professional Standards Bureau is to ensure policy and procedures are followed and that all employees maintain the standards and professionalism expected of everyone who works at the Hillsborough County Sheriff’s Office.
The responsibility of the Internal Affairs Unit is to investigate external and internal complaints involving alleged personnel misconduct. The Internal Affairs Unit is comprised of sworn law enforcement detectives and supervisors who investigate complaints of misconduct, in addition to conducting staff inspections and departmental audits. The unit is committed to responding to complaints of misconduct swiftly and fairly to ensure and maintain the credibility of the Hillsborough County Sheriff’s Office, while preserving the public’s confidence in the agency and adhering to all policies.
Whether you wish to commend an employee, or if you believe an employee of the Hillsborough County Sheriff’s Office has acted improperly, you can register your commendation or complaint in any of the following ways:
Under Florida law, all submitted information can become part of the public record. If you do not want your information released in response to a public records request, you may choose to submit a commendation or complaint anonymously.
When making a commendation/complaint you are encouraged to include your contact information so you can be contacted in the event additional information is needed. It will also enable us to inform you of the disposition of your commendation or complaint.
There is no greater form of recognition a deputy sheriff/employee can receive than a compliment from those they have assisted. A few words of thanks from a citizen means a great deal. In cases where a letter of appreciation from a citizen is submitted, the employee and their chain of command, are made aware of their outstanding performance.
Complaints will be promptly and thoroughly investigated. In most cases, the investigation of a complaint will be completed within 30 days. Depending on the nature of the complaint, the investigation may be conducted by the Internal Affairs Unit or forwarded to the appropriate District/Division for investigation. The investigator will interview the involved parties and witnesses. He/she will record witness statements and gather other relevant information and evidence. If a complaint is sustained, appropriate discipline and/or corrective action will occur.