This page provides information on how to register to receive calls from inmates in Hillsborough County, Florida.
The Hillsborough County Sheriff’s Office contracts with GTL’s ConnectNetwork™ to provide inmate phone services to the jail.
Called parties can make payments directly to an inmate's calling account or set up a prepaid Collect calling plan for calls to cell phones or accounts with credit issues.
Advance Pay accounts allow you to prepay for collect calls from an inmate to your phone number using the deposited funds.
After you set up an Advance Pay account, you can start adding money and receiving phone calls. As long as you have a balance in your account, you can receive a call at any time the inmate is able to call.
You can sign up to be notified via text messages when your balance is low, or sign up for auto reload to automatically refill your account.
Friends or family can fund calling accounts be doing one of the following:
For information regarding receiving phone calls and blocking phone calls, current rates, pre-payment, calling a cell phone, or any other related phone questions, please call GTL Customer Service.
The Request2Call® phone service lets you send a FREE notification through the ConnectNetwork website or mobile app to the inmate letting them know you’d like a phone call*. To check availability, sign in to your Connect Network account.
*If the inmate calls you back, applicable rates, taxes and fees apply.
The following restrictions may be applied by the Hillsborough County Sherriff's Office to inmate calls:
|Call Rates||Surcharge||First Minute||Additional Minutes|
|IrtraLata / Intrastate||$0.00||$0.099||$0.099|
|IrterLata / Intrastate||$0.00||$0.099||$0.099|
|IrterLata / Interstate||$0.00||$0.099||$0.099|
|Automated payment card, debit card and bill processing fee||$3.00 per use|
|Payment using live operator||$5.95 per use|
|Paper bill / statement||$2.00 per use|
|One time AdvancePay collect call||$3.00 per use|
|Third-party money transmitter (e.g., MoneyGram, Western Union, credit card processing transfers from third-party commissary accounts)||The exact fee form the third-party provider passed through directly to customer with no markup|